Applicable scene
Suitable for remote mining areas, high after-sales door-to-door costs, recurring alarms, or sites that require remote engineers to make first judgments.
Reporting for repairs in remote mining areas is most afraid of scattered information: today a photo of the controller will be sent, tomorrow a video will be posted, and the day after tomorrow it will be said that the filter element was recently replaced. This makes it difficult for engineers to determine the scope of the problem, and the site will continue to shut down while waiting.
The goal of repair report materials is not to write beautifully, but to publish all the key facts at once. Who is the device, what is the alarm, under what load does it occur, how long has it been running, what maintenance has been done recently, and whether it can be handled on site first. This information determines whether to provide remote guidance, prepare spare parts, or arrange to be on site.
Device and controller information
- Equipment nameplate, engine nameplate, generator nameplate and controller model photos.
- Current alarm code, historical alarm list, controller home page data and shutdown page photos.
- Appearance photos of control cabinets, terminal blocks, circuit breakers, ATS or parallel cabinets.
Operation and maintenance information
- Current operating hours, daily operating hours, load rate and main electrical equipment when the fault occurs.
- Last maintenance time, maintenance items, which filters, oil, belts, batteries or sensors were replaced.
- Whether new equipment was added, the startup sequence was changed, the load was adjusted, or power outage switching occurred before the fault.
On-site phenomenon data
- Take videos before and after the fault, including controller data, unit sound, smoke exhaust, oil circuit, radiator and load status.
- Record oil pressure, water temperature, voltage, frequency, battery voltage, fuel level and ambient temperature.
- Indicate whether the failure affects drainage, crushing, ventilation, communications, camps, or other critical loads.
